Privacy Policy
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Phwin88 Privacy Policy: Ensuring Security and Trust for All Users

This Privacy Policy is designed to ensure the safety of information related to organizations and individuals accessing and/or transacting on the website https://phwin88.com.ph.

1. PURPOSE OF INFORMATION COLLECTION

This policy outlines how Phwin88 collects, compiles, stores, uses, and protects the information of individuals and organizations participating in accessing or transacting on Phwin88 (the “Customers”). By accessing or transacting on Phwin88, customers acknowledge that they have read, understood, and agreed to comply with this policy, including any amended versions. Any modifications or amendments to this policy will be effective five days after notification on Phwin88.

2. SPECIFIC REGULATIONS

2.1. Scope of Information Collection

When customers perform transactions and/or register an account at Phwin88, they are required to provide necessary information for processing the transaction and/or account registration. Customers are responsible for ensuring that the information provided is accurate and up-to-date. Phwin88 is not liable for any disputes arising from inaccurate or outdated information provided by customers.

Customers consent to Phwin88 recording and retaining (i) calls made by customers to Phwin88’s customer service hotline, and (ii) calls from Phwin88’s customer service department to customers (collectively referred to as the “Call Recordings”).

2.2. Commitment to Protecting Customer Information

All customer information, as well as communications between customers and Phwin88, is stored and protected by Phwin88’s system. Phwin88 employs appropriate technical and security measures to prevent unauthorized access to and use of customer data. The platform regularly collaborates with cybersecurity experts to stay updated on the latest network security trends, ensuring the safety of customer information when accessing, registering, or using Phwin88 services.

Customers must not engage in any activities that interfere with or alter the structure of Phwin88’s data system, or perform actions that promote unauthorized access, hacking, or destruction of Phwin88’s system data, in accordance with Philippine law. If Phwin88 detects fraudulent or unlawful activities, customer information may be shared with relevant authorities for legal action.

2.3. Duration of Information Storage and Use

For active accounts, Phwin88 will store and use customer information indefinitely until the account is closed. For closed accounts, Phwin88 will retain customer data for fraud prevention, investigation, and dispute resolution purposes. Such data will be kept for a maximum of twelve (12) months from the account closure date. After this period, customer data will be permanently deleted.

2.4. Use of Customer Information

Phwin88 has the right to use customer-provided information, including but not limited to, for the following purposes:

  • Providing services and features tailored to customer preferences and habits when accessing Phwin88.
  • Detecting and preventing fraud or malicious activity related to customer accounts.
  • Contacting and supporting customers for special cases.

2.5. Links to Other Websites

Customers are responsible for protecting their account information and must not share account or password details on websites other than the official Phwin88 website (https://phwin88.com.ph/). Phwin88 is not responsible for issues arising from accessing the platform through third-party websites.

2.6. Sharing Customer Information

Phwin88 does not disclose customer information to any third parties except when required by government authorities, legal obligations, or when disclosure is necessary to provide services to customers (e.g., providing information to software vendors or demo units).

In other cases, Phwin88 will notify customers before sharing their information with third parties. Phwin88 will only disclose customer information with their consent.

Phwin88 may share customer information for the following purposes:

  • Market research and analysis: Phwin88 may use customer data to conduct market research, summarizing general information such as age groups, geographic locations, etc., for statistical purposes.
  • Sharing with partners: Phwin88 may share information with affiliate partners to provide customers with relevant information about products, services, and other related issues.
  • Sharing with third-party service providers: Phwin88 may share customer data with agents and contractors for data analysis, marketing, and customer support services.
  • Phwin88 may also share customer information with advertising partners: The system used by Phwin88 may collect data like age, gender, preferences, and interactions with ads to improve user experience and targeting. Customers can opt out of behavioral tracking using Google Analytics.

2.7. Customer Rights

Customers have the right to access their personal data and request corrections to any inaccuracies at no charge. Customers can also request Phwin88 to stop using their personal data for marketing purposes at any time.

2.8. Use of Cookies

Phwin88 uses cookies or similar technologies to collect information such as browsing history and customer preferences to improve security and enhance user experience. This helps Phwin88 better understand customer needs and interests, enabling them to provide better services.

2.9. Contact and Inquiries

If you have any questions, concerns, or feedback about our privacy policy, please feel free to contact us via the contact form on our website or directly through our hotline. Phwin88 reserves the right to make changes to this policy, and all changes will be reflected on the website.

Sincerely,

Phwin88 Management